This Privacy Policy and Cookies Policy is for the website: https://www.nourishyou.eu and governs the privacy of its users

1. Introduction

We are committed to respect your privacy and are committed to protecting your personal data in compliance with the General Data Protection Regulation (EU Regulation 2016/679) (GDPR) and other applicable laws. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, use our services, or interact with us.

2. Data Collection and Usage

Users contacting this website and/or its owner do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use.
This website and its owners use any information submitted to provide you with further information about the services / products they offer or to assist you in answering any questions or queries you may have submitted.

We collect personal information directly from you through forms, emails, and consultations. We may collect some or all of the following personal data (this may vary according to your relationship with us):

This may include:
• Contact Information: such as your full name, date of birth, postal address, whatsApp number and email address. We may also need your personal details in the context of our sessions and also health data to be able to fulfill our contractual obligation to create a personalized nutrition plan and provide comprehensive coaching sessions to you.
• Service-Related Data: information you provide during consultations, such as preferences or details relevant to our services.
• Usage Data: information collected via cookies and analytics to help us understand how you use our website.

3. Newsletter Subscription

Should they wish to do so, users to our website www.nourishyou.eu may, subscribe to our Newsletter and to receive latest updates. They to do so at their own discretion. Some subscriptions may be manually processed or updated through prior written agreement with the user.
Personal Data collected is only stored for the use of email-subscription and to inform the subscriber of future events for instance via an email marketing.

No personal details are passed on to third parties nor shared with companies outside of the company that operates this website.
Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include for instance: the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity. This information is used to refine future email campaigns and supply the user with more relevant content based around their activity. Subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the head and footer of each email campaign.

4. Legal Basis for ProcessingWe process your data based on the following lawful bases:

• Consent: When you provide your information voluntarily (e.g., joining a mailing list).
• Contractual Obligation: To fulfill our services as requested by you.
• Legitimate Interest: For activities like improving our services, securing our website, and marketing.

5. Purpose of Data Processing

Your personal information may be used to:
• Respond to inquiries and provide the services you request.
• Send updates, notifications, and relevant information about our services.
• Improve our website and customer experience.

6. Data Sharing and Transfers

We do not sell, rent, or lease your personal data to third parties. However, we may share your information with trusted third-party service providers, such as payment processors or email marketing providers, strictly for the purpose of delivering our services. Data transfers are handled in compliance with GDPR, ensuring the same level of protection as within the EU.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may at any time request deletion of your data by contacting us at shazi@nourishyou.eu

8. Security Measures

We take appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Although we strive to protect your data, no method of internet transmission is entirely secure.

9. External Links

Although this website only looks to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links which may be mentioned on this website. External links are clickable text / banner / image links to other websites.
The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

10. Cookie Policy

Our website uses cookies to enhance the user experience and for analytics. You can manage cookie settings through your browser preferences.

11. Your Rights Under GDPR

You have the following rights concerning your personal data:
• Right to Access: Obtain a copy of your data.
• Right to Rectification: Request correction of inaccurate data.
• Right to Erasure: Request deletion of your data when it’s no longer necessary for the purpose collected.
• Right to Restrict Processing: Limit the processing of your data.
• Right to Data Portability: Request transfer of your data to another service provider.
• Right to Object: Opt-out of data processing based on legitimate interest or for direct marketing.

11. Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

12. Contact Information

For questions or to exercise your rights, please contact us at shazi@nourishyou.eu

13. Changes to this Privacy Policy

Any changes we make to our privacy notice in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy notice.

If you have additional questions or require more information about our Privacy and Cookie Policy, do not hesitate to contact us through email at shazi@nourishyou.eu